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Commerce V2 typically operates on shared infrastructure, but dedicated instances are available for organizations that require the highest levels of security, compliance, and data isolation. Dedicated instances provide complete data isolation, enhanced security, and full control over your payment infrastructure.
When you request a dedicated Commerce instance, it operates exclusively on dedicated infrastructure. Every dedicated instance, including test environments, is isolated solely for your organization.

Available Plans and Tiers

Commerce offers multiple plans to suit different organizational needs. For detailed pricing and plan information, contact your account representative.

Instance Sizes

Choose the instance size that matches your scale and requirements:
SizeDescriptionTiers
DEVPlayground environment for initial explorationTest only
SHello world—perfect for small-scale deploymentsTest, Production
MGo Live—ideal for production launchesTest, Production
LThink Global—designed for international operationsTest, Production
XLThink Big—for high-volume enterprisesTest, Production
XXLGod Mode—maximum scale and performanceTest, Production
Commerce provides two environment tiers:
  • Production: Your live, production-ready environment for handling real transactions
  • Test: A dedicated test environment for development, integration testing, and quality assurance. Only test cards are allowed in Test environments—real card data cannot be processed.

Getting Access

To request a dedicated Commerce instance, contact your account representative or reach out to our sales team via hellgate.io/demo. Once your dedicated Commerce instance is provisioned, Hellgate Support will provide you with:
  • Your dedicated service URL
  • An invitation to the management dashboard
Your dedicated instance will be configured according to your selected plan, tier, and size, ensuring you have the right infrastructure from day one.