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Network tokens are an add-on feature available on both Guardian and Commerce. They are not enabled by default and require activation through Hellgate support.

Testing

On the Test tier, Hellgate provides a built-in Network Token Sandbox that simulates card scheme responses without forwarding requests to real networks. Once network tokens are activated for your test account, the sandbox is available immediately — no additional configuration required.

Network Token Testing

Learn about standard and deterministic testing modes, and how to test the full network token lifecycle.

Production Activation

To enable network tokens in production, contact your account representative or reach out to Hellgate support. Provide the following information:

Business Details

FieldNotes
Legal NameMust match official registration records
Company Name (trade)Trading or brand name if different from legal name
AddressCity and country of registered business
WebsitePrimary domain
Primary ContactFirst name, last name, and email address
VAT CodeTax registration number, if applicable
MCCFour-digit Merchant Category Code classifying your primary business activity

Acquirer Details

If you do not have a direct acquirer relationship, these values can be obtained from your PSP.
FieldNotes
acquirerIcaAcquirer Interbank Card Association (ICA) number
acquirerMerchantIdMerchant ID assigned by your acquirer
acquirerBINAcquirer Bank Identification Number

Optional Fields

FieldNotes
programNameCardholder-facing merchant name (e.g. "myShoppay"). Required for Secure Card on File (SECURE_COF) programs.

What Happens Next

After receiving your details, Hellgate configures your account and confirms once network tokens are active. No code changes are required — token provisioning and lifecycle management work automatically once the feature is enabled.