https://{instance}.eu1.on-hellgate.cloud. There is no multi-tenancy within an instance.
Specter operates exclusively on dedicated infrastructure. There are no shared environments — every
instance, including Test tier deployments, is dedicated and isolated solely for your organization.
Capabilities
Every Specter instance combines three sources of signal in a single ruleset: local rules and velocity counters, the blacklist, and external risk backends reached through a Link integration. Backend rules let a decision call providers such as VISA Decision Manager, Ravelin, or FraudSight — see Backends to configure them.Tiers
Specter provides two environment tiers, each a separate dedicated instance:- Production: Your live environment for real-time decisioning on production traffic.
- Test: A dedicated environment for development, integration testing, and quality assurance.
PCI level
Your instance runs at a PCI certification level — fixed when it is provisioned — that determines whether it can accept a raw PAN in the decision context:| Level | Raw PAN in decisions | Use |
|---|---|---|
SAQ_A (default) | Not accepted | Send tokenized or masked credentials only |
SAQ_D | Accepted | Instances certified to handle full card data |
ROC | Accepted | Report on Compliance — full card data |
SAQ_A instance, a decision request with credential.type: "pan" is rejected; use masked_pan or another
non-PAN credential — see Decisions. Regardless of level, a PAN supplied in
a decision is used only for evaluation and fingerprinting; it is never persisted.
Getting access
To get access to Specter and for available options, contact your account representative or reach out to our sales team via hellgate.io/demo. Once your Specter instance is provisioned, Hellgate Support will provide you with:- Your dedicated instance URL —
https://{instance-name}.{env}.on-hellgate.cloud, where{env}is currentlyeu1and{instance-name}is your unique slug - Client credentials (client ID and secret) to request access tokens
Next steps
Authentication
Authenticate to your instance, and the scopes that gate each endpoint.