Infrastructure & Deployment
Hellgate Cloud Platform services are designed with enterprise-grade infrastructure in mind.Flexible Deployment Options
Hellgate Cloud Platform services run on dedicated, single-tenant infrastructure hosted on Microsoft Azure across multiple regions. You choose a region close to your business workloads—reducing transaction latency, satisfying data residency requirements, and keeping your payment infrastructure where your operations are. For a full list of available locations, see the Azure global infrastructure overview. Always dedicated, always yours Every Hellgate service is provisioned exclusively for your organisation. There are no noisy neighbours: compute, storage, and network resources are never shared with other clients. Your payment data is physically isolated at the infrastructure level, with no possibility of cross-tenant access. We operate and manage the infrastructure on your behalf, but full data ownership stays with you. Commerce V2: shared infrastructure also available Commerce V2 is the one exception to the dedicated-only model. Alongside dedicated deployments, we also operate a shared Commerce V2 service—available for both Test and Production tiers. This means you can run production payment workloads on our shared Commerce V2 infrastructure, not just test environments. The shared service is fully managed, fast to onboard, and a cost-effective starting point when complete infrastructure isolation is not a hard requirement.| Shared | Dedicated | |
|---|---|---|
| Tenancy | Multi-tenant | Single-tenant |
| Data isolation | Logical | Physical |
| Onboarding | Immediate | Requires provisioning |
| Tiers | Test + Production | Test + Production |
| Sizing | Shared resources | Exclusive reservations |
Platform Products
The Hellgate Cloud Platform currently consists of two main products, with more services rolling out soon:Commerce
A unified payment processing API for handling payments, tokens, authentications, and mobile wallets. Commerce V2 provides a programmable platform-as-a-service designed around four main domains: Payments, Tokens, Authentications, and Mobile Wallets.
Guardian
A fully PCI-compliant tokenization service delivered as managed dedicated infrastructure. Guardian provides a protective layer between your services and sensitive payment data, enabling composability without compliance concerns.
Hub
Coming SoonOrchestration fabric that connects your entire payment stack. Hub links acquirers, PSPs, and fraud prevention tools into one coordinated system with intelligent routing and automatic retries.
Specter
Coming SoonReal-time fraud intelligence layer that analyzes every transaction as it moves through your payment flow, assigning risk scores and automatically blocking bad actors before they reach checkout.
Link
Coming SoonUnified PSP abstraction layer that gives you instant access to acquirers, PSPs, and services through a single interface, so you can scale globally without touching another integration.
Pulse
Coming SoonReal-time observability and metrics layer that transforms raw transaction data into live insights, streaming events and surfacing performance trends across every flow.
Why Hellgate Cloud Platform?
The platform is designed to solve the common challenges in payment processing:- Compliance by Design: Built-in PCI DSS compliance ensures sensitive data never touches your systems
- Composable Architecture: Products work together seamlessly or independently, giving you full control
- Unified APIs: Consistent interfaces across all products reduce integration complexity
- Proximity Advantage: Multi-region cloud infrastructure enables deployment close to your users for top-notch latency and performance
- Data Privacy: Dedicated infrastructure ensures complete data isolation—your payment data stays yours, with no shared resources or cross-tenant access
- Enterprise Ready: Dedicated infrastructure deployments with managed resources for your business
- Developer Friendly: Comprehensive documentation, SDKs, and clear integration patterns