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Link is delivered as single-tenant managed infrastructure — each instance is dedicated to one organization and serves one contract, with no multi-tenancy inside an instance. It comes in two editions that differ in which protocols you can run.

Editions

Link Connect

Configure and operate backends against Hellgate-published protocols. Full control of your connections, on a curated protocol catalogue.

Link Studio

Everything in Connect, plus import your own protocols that conform to the Link protocol schema. Define the contracts, not just the connections.
EditionProtocolsBest for
Link ConnectHellgate-publishedTeams running their own connections on our catalogue
Link StudioHellgate-published + your ownTeams who define and own their own protocols
The editions are cumulative: Studio adds custom protocol imports on top of everything in Connect. Custom protocol imports are a Studio capability — Connect runs Hellgate-published protocols only.
Managed backends. You operate your own backends in both editions. If you’d rather not, Hellgate can operate backends on your behalf — ask your account representative.

Tiers

Each edition runs on two environment tiers, each a separate instance:
  • Production — your live environment for real provider traffic.
  • Test — an environment for development, integration testing, and quality assurance, including mock backends that need no external provider.
Each tier is a distinct instance with its own configuration. Protocols and backends registered in Test are not shared with Production.

Getting access

To request a Link instance, contact your account representative or reach out via hellgate.io/demo. For plan and pricing details, see hellgate.io/cpa/link or contact your account representative. Once your instance is provisioned, Hellgate Support provides:
  • Your instance URL — https://{instance-name}.{env}.on-hellgate.cloud, where {env} is currently eu1 and {instance-name} is your unique slug
  • Client credentials (client ID and secret) to request access tokens

Next steps

Authentication

Authenticate to your instance, and the scopes that gate each endpoint.

Protocol schema

Author your own protocols with Link Studio.