> ## Documentation Index
> Fetch the complete documentation index at: https://developer.hellgate.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Dedicated Instances

> Get a dedicated Commerce instance for enterprise needs

Commerce V2 typically operates on shared infrastructure, but dedicated instances are available for organizations that require the highest
levels of security, compliance, and data isolation. Dedicated instances provide complete data isolation, enhanced security, and full control
over your payment infrastructure.

<Info>
  When you request a dedicated Commerce instance, it operates exclusively on dedicated infrastructure. Every dedicated instance, including test environments, is isolated solely for your organization.
</Info>

## Available Plans and Tiers

Commerce offers multiple plans to suit different organizational needs. For detailed pricing and plan information, contact your account
representative.

### Instance Sizes

Choose the instance size that matches your scale and requirements:

| Size    | Description                                        | Tiers            |
| ------- | -------------------------------------------------- | ---------------- |
| **DEV** | Playground environment for initial exploration     | Test only        |
| **S**   | Hello world—perfect for small-scale deployments    | Test, Production |
| **M**   | Go Live—ideal for production launches              | Test, Production |
| **L**   | Think Global—designed for international operations | Test, Production |
| **XL**  | Think Big—for high-volume enterprises              | Test, Production |
| **XXL** | God Mode—maximum scale and performance             | Test, Production |

Commerce provides two environment tiers:

* **Production**: Your live, production-ready environment for handling real transactions
* **Test**: A dedicated test environment for development, integration testing, and quality assurance. Only test cards are allowed in Test environments—real card data cannot be processed.

## Getting Access

To request a dedicated Commerce instance, contact your account representative or reach out to our sales team via [hellgate.io/demo](https://hellgate.io/demo).

Once your dedicated Commerce instance is provisioned, Hellgate Support will provide you with:

* Your dedicated service URL
* An invitation to the management dashboard

Your dedicated instance will be configured according to your selected plan, tier, and size, ensuring you have the right infrastructure from day one.